Privacy policy

Privacy Policy

Effective Date: 5th March 2025
Last Updated: 5th March 2025

At Bruno’s Bows, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website or interact with us.

1. Information We Collect

We may collect the following types of personal information when you visit our website, make a purchase, or contact us:

  • Personal Details: Name, email address, phone number, and shipping/billing address.
  • Order Information: Details related to your purchases, including payment method (processed securely via third-party providers).
  • Account Information: If you create an account, we collect login credentials and order history.
  • Communication Data: Emails or messages sent to us, including inquiries or customer service requests.
  • Technical Data: IP address, browser type, device details, and website usage information (collected via cookies or analytics tools).

2. How We Use Your Information

We collect and use your information for the following purposes:

  • Order Processing: To process, fulfill, and deliver your orders.
  • Customer Support: To respond to inquiries, provide assistance, and manage returns or exchanges.
  • Marketing & Promotions: To send updates, newsletters, or special offers (only if you opt-in).
  • Website Improvement: To analyze user behavior and enhance the functionality and user experience of our website.
  • Legal Compliance: To comply with applicable laws and regulations.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your details with trusted third parties in the following circumstances:

  • Payment Providers: To securely process transactions.
  • Shipping Carriers: To deliver your orders.
  • Service Providers: To assist with website operations, analytics, and marketing (e.g., Google Analytics, email service providers).
  • Legal Obligations: If required by law, we may disclose information to comply with legal requests or prevent fraud.

4. Data Security

We implement strict security measures to protect your personal information. While we take all reasonable precautions, no method of transmission over the internet is 100% secure. We recommend keeping your account details confidential and using strong passwords.

5. Cookies & Tracking Technologies

Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us improve website functionality and analyze traffic. You can modify your browser settings to disable cookies, but this may affect website performance.

6. Your Rights & Choices

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the information we hold about you.
  • Correction: Update or correct your details.
  • Deletion: Request the removal of your data, subject to legal obligations.
  • Marketing Preferences: Opt-out of marketing emails by clicking “unsubscribe” in our emails or contacting us directly.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of third-party sites and encourage you to review their policies before providing any personal information.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

📧 Email: laura@brunosbows.com

We may update this Privacy Policy periodically, and any changes will be posted on this page.